Category: Retail

If you have been a member of the retail sales industry for any notable length of time, then you have likely experienced the frustrations of hiring new staff members, only to have them resign or be terminated a short time later. It’s no secret that high attrition rates have plagued the retail sales industry for […]

If your retail sales are not meeting expectations, it can be quite tempting to focus all of your efforts on hiring better frontline retail staff. While it is certainly important to hire and train your front-facing retail associates, this approach will not solve all of your sales woes. Instead, you need to shift your attention […]

Is your organization struggling to fill retail vacancies during the ongoing labor shortage? Has this led to a series of poor hiring decisions that negatively impacted your business? Do you want to know which leadership skills in retail management lead to the best hiring choices? If any of this sounds familiar, then you have come […]

Historically, the retail industry has been forced to contend with downright abysmal turnover rates. Unfortunately, these already concerning attrition rates have soared to new heights since the start of the global pandemic in 2020. According to some statistics, turnover has reached 60% in the retail industry. If retail businesses hope to rebound in 2022, they […]

When it comes to hiring retail managers and associates, it can be hard to know exactly what you need to prioritize in candidates. This is especially true as technology continues to change the way retail employees do their jobs. McKinsey estimates that by 2022, nearly half of all retail employees will need to be significantly […]

It has never been easy to hire retail workers, and it has become more difficult due to the COVID-19 pandemic. Despite unemployment remaining relatively high, companies are having a difficult time finding candidates to fill open positions. While it is tricky to identify any specific cause, it continues to be a thorn in the side […]

If your company is like many retail businesses, it can seem like you are constantly in the middle of the hiring process. According to the Society for Human Resource Management (SHRM), retail and wholesale stores have the highest turnover rates in the nation as of 2018 at 60.5%. While there are several reasons behind this […]

Finding the best retail workers has always been a challenge for businesses. There are many reasons why workers go into the retail industry, whether they are teenagers looking for an afterschool job to career salespeople who thrive in a busy retail marketplace. While retail HR managers would like a talent pool of pros, the simple […]

Online shopping was in a growth spurt, but the COVID-19 crisis put it on steroids. Retail, warehouse, distribution, and logistics companies are currently experiencing a pandemic-driven surge in business that shows no signs of slowing down. As business leaders shift operating models to meet the new demands of online shopping and distribution, hiring talent with […]

Last year proved to be a banner year for e-commerce, and the trend is likely to extend into 2021. Virus-related concerns and shuttering of retail storefronts continue to fuel the dominance of online retail and retailers can expect to feel the impact of the COVID-19 crisis for years to come. The global health crisis drove […]

It should not come as a surprise that online retail sales have skyrocketed during the past year. Online retail sales had steadily increased during the past two decades, but the Coronavirus pandemic accelerated the trend. According to the U.S. Census Bureau, in the third quarter of 2020, the percentage of retail sales attributed to e-commerce […]

If you are like most business leaders, you invest heavily in your sales force. If you add up all of the money you spend on recruiting, training, and incentives, you might be alarmed at the size of your investment in this sector of improved revenue performance. However, there is one key lever in every salesforce […]