Talent Impact Leaders


Elaine M. Coffman

Senior Vice President, Human Resources, Majorel

Ms. Coffman offers more than 30 years of human resources management experience, including 22 years in the BPO environment. Prior to joining now Majorel in October 2014, she was VP of HR for Advanced Call Center Technologies, headquartered in Berwyn, Pennsylvania. Prior to that she served as Vice President of Global Training and Development for iQor. In addition to her Human Resource experiences, Ms. Coffman functioned as VP, Operations, for an inbound call center project, from August 2009 to June 2011. Prior to this she was Vice President, Talent, for six iQor call centers.

Her prior experience includes eight years as Regional Human Resource Director, OSI Collection Services, Inc. servicing 4 industry-specific divisions located in 26 OSI offices across 20 states. Her responsibilities include the oversight and development of recruitment, training, leadership development, associate relations, retention, succession planning, and change management.

Prior to joining OSI in January 2000, Ms. Coffman served nine years as Director of Human Resources for Florida Wire and Cable, Inc., Jacksonville, FL. From 1988 to 1991, she was Director of Human Resources, Quality Assurance and Program Evaluation, for Gateway Community Services in Jacksonville. She served as Plant Personnel Manager for Cargill, Inc., in Jacksonville, from 1985 to 1988.

Ms. Coffman is a current member of the Society of Human Resource Managers (SHRM), in addition to having served on the board of numerous professional organizations.

During her career, Ms. Coffman has earned a number of professional-related awards:

  • Worldwide Who’s Who, 2012
  • Human Resources Certification Institute, SPHR Certification, 2004
  • University of North Florida Distinguished Alumni Award, 1998
  • Florida Times Union EVE Award for Employment, 1996
  • First Coast Manufacturers Association Education Award, 1996
  • First Coast Manufacturers Assoc. Outstanding Committee Member, 1994
  • Who’s Who Registry of Rising Young Americans, 1993

Ms. Coffman holds a Masters degree in Human Resource Management from the University of North Florida, Jacksonville, Florida; a Bachelor of Business Administration degree from the same university; and an Associate in Applied Science degree from Onondaga Community College, Syracuse, New York.

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Jason Culbertson

Industrial Organizational Psychologist, City of Cincinnati

Jason Culbertson earned a master’s degree in Industrial-Organizational Psychology from Wright State University. He has 17 years of experience as a human resource professional applying his expertise to resolve various challenges related to recruitment, selection, class and compensation, and union matters. He currently serves as an Industrial Organizational Psychologist with the City of Cincinnati as a part of the City’s Class and Compensation section, where he serves as a testing and class and compensation professional charged with performing advanced-level human resource tasks.

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Nosakhare Ekhator

Industrial Organizational Psychologist, City of Cincinnati

Nosakhare Ekhator is an experienced Industrial-Organizational Psychologist who has spent more than a decade improving workplace efficiency, developing leadership skills, and promoting employee welfare in all types of organizations. With a master’s degree in Industrial-Organizational Psychology from Northern Kentucky University, Nosa has focused his career on connecting psychological theory with recruitment challenges. This approach helps to establish a balanced work environment that promotes the growth of both employees and the organization.

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Hannah Filley

Founder, HK Organizational Solutions

Hannah Filley (previously Komorny) founded HK Organizational Solutions in 2020 to provide professional expertise to public sector hiring departments in transitioning to modern, defensible hiring practices.

She holds a Master’s Degree in Organizational Psychology from Alliant International University, is a member of the Personnel Testing Council of Southern California, and holds CSPCA’s Merit Academy and IPMA-CP certifications.

She has over seven years of psychometric expertise and test development/validation experience within the academic, private, and public sectors. Hannah has worked with over 100 companies and clients for test administration, results analysis, test creation, revision, and validation.

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Toni Fiore

Senior Recruiter with DZ Connex for GE Vernova

Toni has 10 years of experience in recruiting and talent acquisition. Her extraordinary passion for delivering hires and results while collaborating with stakeholders has earned her the nickname of the \”talent rainmaker\”, with a proven track record in full life cycle recruiting and talent operations optimization. Toni’s outstanding organizational and interpersonal skills has been instrumental in her ability to manage multiple requisitions and projects to meet business objectives and work within multiple applicant tracking systems. In addition to earning her Bachelor of Science in Health and Physical Education, Toni has received a variety of career certificates: Coaching, Human Resources, Sandler Sales Training, LinkedIn Certified Corporate Talent Acquisition Specialist, Certified Veteran Recruiter aPHR.

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Annette Gonzalez

Senior Manager, Learning & Development, Apria

Annette Gonzalez is a Senior Manager with over 10 years of experience in the Healthcare Industry. She brings “on the field” experience and expertise to her role along with a dedication to servant leadership. For the past 5 years she has supervised Apria’s tenacious Learning & Development Training team.

While at Apria she participated in a BPO launch in 2015, led training efforts to decentralize customer service operations in 2019, and most recently, created a Senior/Lead certification program. Since the inception of the Senior/Lead program, Apria has certified 107 Senior/114 Lead positions. Additionally in 2020 she led the RM Training team to revamp all curriculums and implement self-paced training as well as gamification while assisting with implementation of candidate skills assessment.

During her spare time Annette enjoys growing vegetables in her home garden, sewing scrub caps for local hospitals, and enjoys hiking with her dogs.

Brice Laris

Brice Laris

Manager Human Resources, Cimetrix

Brice A. Laris finds, trains, and develops the best software team in the industry in his role as Human Resources Manager for Cimetrix, a Utah based company. Previously, Brice worked for Rocky Mountain Power for 14 years as a staffing manager, HR business partner and corporate trainer. Brice also worked for eight years at Discover Card in a variety of roles including IT, customer service manager and senior training specialist. A proud Parson, now Griffin, Brice is a graduate of Westminster College with dual bachelor’s degrees in business and communication; and a master’s degree in professional communication. In his time away from work, Brice, and his husband Kevin, enjoy traveling the world, watching Star Trek and attending as much live theatre as possible. Brice and Kevin are the proud dads of three cats: Chris Pine, Noonian Soong and Harry Kim. Brice is also on the board of directors for Volunteers of America of Utah, chairing the Human Resources Committee.

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Chitquita McCarthur

MBA, Acceptance Insurance

Chitquita McCarthur, MBA is a Certified Human Resources professional with over 22 years of Human Resources and Management experience. She is currently employed with Acceptance Insurance as the Director of Talent Acquisition and is responsible for managing and leading a Senior Talent Acquisition team, while developing and deploying transformative talent acquisition practices and drive strategic human capital outcomes for the company.

Chitquita has her master’s of Business Administration from Bethel University her bachelor’s of Business Administration in Human Resources Management from Middle Tennessee State University. Chitquita holds the designation of certified Professional in Human Resources (PHR), is a certified Targeted Selection Interviewer Trainer from Development Dimensions International (DDI).

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Michael J. Milbier

Leadership and Organizational Developer, PSCU

Results focused organizational development leader with over 20 years of experience delivering leadership programs, executive coaching, organizational effectiveness, succession planning, organizational change management, global universities, and cultural transformation.

Michael has worked or consulted with a wide variety of organizations: MassMutual, E&Y (client’s HP, Sprint, Ford), Levi Strauss, Logitech, Globalfoundries Seagate and PSCU. Michael also worked as an expat in Singapore and had his own consulting company in the Philippines.

Michael’s academic and professional credentials include: Masters in Organizational Development, Masters of Business Administration, Educational Degree Specialist (Ed.S), graduate coaching certificate, and is certified in over 30 assessments (e.g., MBTI, MSCEIT, 360’s, etc.)

Nicole Peek

Nicole Peek

Director of People and Culture, Pacifica

Hired at Pacifica in 2013 as an Office/HR Manager, Nicole has seen exponential growth at Pacifica Trucks, LLC. There were approximately 20 employees when Nicole started, and she built Pacifica’s HR Department from scratch. Nicole considers herself a highly empathetic person, loves people, and feels that human resources is a career path that she would like to stay on until retirement. Being the only “department of one” at the company, Nicole spends her days connecting with the employees and advising the management and executive teams in proper ways to handle various labor and employment issues. She hopes to be able to continue to establish meaningful programs for the Pacifica team that will help them all to grow and develop.

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April Pettis

Sr. Recruiter DZ Connex for GE Vernova Renewable Energy

April is a Sr. Recruiter for DZ Connex, where she supports GE Nuclear and GE Vernova Renewable Energy. April has 15+ years of experience in human resources in leadership roles, overseeing and managing teams in various disciplines, employee relations, performance improvement, training, talent acquisition, and corporate staffing.  Throughout her career in human resources, April has championed initiatives in the DE&I space, ethics guidelines, employee engagement, policy, and procedure development. April is a DDI (Development Dimensions International) Certified Facilitator for leadership training programs and Targeted Selection Behavioral Interviews and a member of SHRM (Society for Human Resources Management) since 2005.

April earned a bachelor’s degree in communications management from Baldwin Wallace University and an MBA from the University of Phoenix. She began her HR career in Training & Development.

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Darian Probetts

Talent Acquisition Advisor, Canadian Nuclear Laboratories

Human Resources Professional with experience in assisting with and fulfilling organizational staffing needs and requirements. I offer versatile office management skills and proficiency in Microsoft Office programs and Information Management Systems. Strong planner and problem solver who readily adapts to change, works well in a team and independently, and exceeds expectations. Able to handle multiple priorities and meet tight deadlines without compromising quality. Flexible and hardworking with a strong drive to succeed. Currently employed with Canadian Nuclear Laboratories as a Talent Acquisition Advisor fulfilling all recruitment needs through full cycle recruitment, sourcing and workforce planning. With a hiring fulfillment of approximately 80-100 jobs a year, I work with both high volume recruitment and niche markets. I love being able to make a positive impact for those around me in helping candidates find their dream jobs and be able to contribute to a greater purpose.

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Laila Villalobos

Human Resources Manager, Red Mountain Group

With over 7 years of experience as an HR Team of One, Laila has direct involvement with recruiting, screening, hiring, and onboarding, among many other roles. In addition to being a Workplace Mental Health Ally and certified Working Genius Facilitator, Laila has also received her People Manager Qualification and SHRM-CP. She is energized by growth and learning and supports her Team and organization in doing the same!

Juli Weber

Juli Weber

Human Resources | Leadership Development Director, CONSERVICE

Juli Weber has been a training and HR professional for over 16 years, training individuals, managers and leaders in companies big and small, around the country and across industries. Juli is now the Director of Leadership Development, and was most recently the Director of Talent Acquisition at Conservice, a national leader in utility billing management, based in Logan UT.

In the past, Juli has worked for Malouf, The Purch Group Inc, the Huntsman School of Business as an adjunct professor, the Campbell Soup Corporation and the Pepperidge Farm brand, YESCO Electronics, and Hollywood Video in training and HR roles. Juli has also been a trainer for BATC’s Custom Fit program, since 2009, working with companies around
Northern Utah.

Juli is a Utah State University graduate with a master’s degree in Instructional Technology and Learning Sciences and also has a Master of Management degree from the University of Phoenix-Online. She holds the PHR and SHRM-CP national certifications and has served on Bridgerland SHRM chapter board, for the past 10 years. She also served as the Conference Chair for the Utah Human Resource State Council (UHRSC), from 2016 to 2018. Juli currently serves on the board of directors for the Cache Arts and the United Way of Cache Valley.

Juli has been a speaker for National ATD, Utah Crossroads HR Conference, Utah ATD Conference, Utah ATD and Bridgerland SHRM chapters, Training Magazine Network, HR Tech Summit for North America and was a co-facilitator at Learning Solutions Conference & Expo.

Juli has been married to her sweetheart, Mike for 25 years and together they have 2 awesome adult children. In her spare time, Juli likes to read, watch movies and craft.

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Crystal Dandy

Talent Acquisition Specialist, ResortCom

With over a decade of dedicated experience in talent acquisition, Crystal developed a keen eye for identifying top talent and matching them with the right opportunities. Her passion lies not only in connecting exceptional individuals with organizations but also in identifying applicants and cultivating a candidate pool that is a culture fit for the greater organization. She cut her teeth in recruiting at the Zappos Family of Companies, where she developed a love for culture-based hiring.

As a University of Nevada, Las Vegas alumna, Crystal was a perfect fit for the resort and hospitality industry. Currently, Crystal is a Talent Acquisition Specialist for ResortCom International. She supports hiring teams in filling roles ranging from customer service agents to executive support roles.

Upcoming and On-demand Talent Impact Webinars

WEBINAR: How to Use Skills Tests to Hire Candidates Who Fit Roles

July 23, 2024
8 AM PDT / 11 AM EDT

On-Demand Webinar: How ResortCom Transformed the Travel Industry with Skills Tests


On-Demand Webinar: How City of Cincinnati Improved Recruiting Success & Efficiency


On-Demand Webinar: How GE Vernova Improved Candidate Experience and Recruiting Efficiency


On-Demand Webinar: How to Leverage Skills Testing to Upskill & Reskill Employees


On-Demand Webinar: How Acceptance Insurance Achieved 100% Recruiting Success for Sales Roles


On-Demand Webinar: The Importance of Internal Skills Testing Libraries for Schools and Cities


On-Demand Webinar: How to Standardize Your Recruiting Process


On-Demand Webinar: How Assessments Helped Us Reinforce Culture


On-Demand Webinar: 3 Key Factors to Improve Your Hiring Success


On-Demand Webinar: Staffing Agencies: How to Leverage Assessments to Drive More Revenue


On-Demand Webinar: Customized Skills Testing for Public Sector Agencies


On-Demand Webinar: How to Develop a Manager Leadership Program


On-Demand Webinar: Creating Barrier-Free Hiring Opportunities for Large-Volume Recruitment


On-Demand Webinar: How to Scale Recruiting Call Center Staff in Healthcare


On-Demand Webinar: How to Manage BIG Changes in Recruiting & HR