Situational Judgement Tests That Improve Hiring Outcomes
Customer Service
Identify top performers who will keep clients happy, turn problems into solutions, and make customers evangelists for your organization.
Sales
Find sales superstars who can gain clients’ trust, overcome objections and convert prospects into loyal customers.
Remote Leadership
Confirm that candidates can effectively manage and motivate teams that work on-site and remotely.
Change Management
Identify candidates who can successfully lead business transformation and organizational change initiatives.
Situational Judgment Tests Help You Make Hiring Decisions with Confidence
Candidates can learn hard skills, but soft skills such as interpersonal communication, problem-solving, and leadership are part of an applicant’s personality. If you hire someone who is the wrong fit for a job, you will be unhappy and so will they.
According to a recent CareerBuilder study, almost 75% of employers surveyed said they have hired the wrong person for a position. And over 65% of workers say they realized a job was a bad fit after they accepted it and quit within six months. This eats into your profits because the average cost of a bad hire is nearly $15,000 and the average cost of losing a good hire is nearly $30,000.
Teri Vigneux
Executive Director
KPMG
“We were expecting maybe 100 to 200 responses, but we ended up receiving close to 1,000 responses. eSkill provided the content and flexibility we needed to hire the right candidates for our accounting and financial positions.”
Islam Naguib
Recruitment Officer
LG
“At LG Electronics, we believe that pre-employment assessment is now a must-have to ensure that each shortlisted candidate possesses the required skills necessary for the post. So we researched the various products on the market, and chose eSkill. eSkill is a comparatively powerful assessment tool that helped us in assessing & comparing candidates’ skills to select the best one.”
Carrie Whetzel
Recruiter
General Electric
“eSkill is a user-friendly system for our applicants, and the feedback I have received from some of them is that it helps them learn more about what we are looking for in prospective employees.”
Christa Foley
Recruiting Manager
Zappos
“The wide variety and customizability of eSkill’s online testing allows us to pre-screen many of our candidates before they even get in the door. And this is key, because once a potential hire shows he/she possesses the skills necessary to do the job, our recruiters can concentrate on the second – and equally important – part of the screening process: the cultural fit. eSkill helps us assess a high volume of candidates in a fast, easy and efficient way.”
Anna Simpson
Customer Service Trainer, Quaker, Tropicana, Gatorade (QTG) – a Unit of PepsiCo
Pepsico
“eSkill is a powerful tool that allowed us to determine if our training classes were adequate and efficient. The ease of the website and the tools they give you to create exactly what you need are phenomenal! I would recommend eSkill to anyone.”
Bob Nichols
Associate Director
University of Maryland
“The testing went great! We loved the ability to create our own test from a bank of existing questions. It was a key part of our search process and we found an excellent candidate. As I said, we don’t do searches for technical positions very often, but when we do, eSkill testing will always be a part of it.”
Seth Pickett
Associate Director, Human Resources
1800 Contacts
“eSkill helped us complete the circle in our hiring and screening process by providing a simple-to-use testing platform. This platform set the perfect stage to verify skills and abilities for applicants ranging from entry level customer service to senior level software engineers.”
William Cobb
Owner
Express Employment Professionals
“Great Product. eSkill is easy to set up, easy to adjust for specific needs, and has all the assessment exams we need to examine our associate qualifications in an efficient and timely manner. They have done an excellent job with the product role out, initial training, and ongoing support (although ongoing support is not really necessary due to the intuitive nature of the product). Having used 2 other testing software, this product is light-years ahead in every way.”
Michael Spreng
Administrator
City of Cleveland
“Seamless and easy; great support. Ability to assemble own tests. Ease of sending test notices and score reporting. great communication with eskills staff members.”
Shonna Wessels
FedEx
“eSkill has enhanced our pre-employment skills testing. With the large database of questions readily available, it is easy to create or alter a test to fit a specific position or department. The website is user friendly for both the applicant and the administrator. The people at eSkill have been extremely helpful and friendly on any question that has arisen.”
eSkill Situational Judgment Tests
- Present applicants with challenges and activities they will encounter on the job.
- Assess candidates’ decision-making capabilities in real-life work situations they will face daily.
- Determine whether candidates have problem-solving abilities that are required for a specific job.
- Evaluate whether a candidate’s natural reactions to specific situations are ideal behavior for a specific job role and your organization overall.
- Objectively decide if candidates have the right soft skills for the job and are compatible with your work environment and organizational culture.
- Make data-driven predictions about candidates’ job performance and probability of success.
Customer Success Stories
We did demos with maybe six other companies, and eSkill kept coming to the top, because of the flexibility, the integration into our Taleo application process, and then being able to use it in other areas of the company. Before, we had so many open loops that we couldn’t close because they were out of our control. Now, after integrating our Taleo system with eSkill, we’re able to move into the process immediately and we have scores in hand. It’s a 100% improvement in the time reduction.
Wanda Hatchett
Contact Center Scheduling Coordinator/Recruiter
The testing went great! We loved the ability to create our own test from a bank of existing questions. It was a key part of our search process and we found an excellent candidate. As I said, we don’t do searches for technical positions very often, but when we do, eSkill testing will always be a part of it.
Bob Nichols
Associate Director
Our strategic partnership with eSkill has most helped us in terms of recruitment for jobs which demand very specific and measurable skills, such as that of an IT programmer. The specifically targeted online assessments helped us set up entire teams of professional programmers who have taken our business to the next level and have contributed to establishing long-lasting business relationships with our clients.We found that administering eSkill tests offered all the information we needed when hiring, and was a great economic solution.
Andreea Hrab
HR Director
eSkill provides Service Credit Union the opportunity to test prospective employees’ skills before they are hired or even interviewed. The software is very user friendly, and managers can create tests that meet the needs of their departments or branches.
Johanna L. Montgomery
Manager, Human Resources
Our staffing agency switched from ProveIt to eSkill several months ago and we haven’t looked back since. We have had no technical issues, the software library and customized tests are beyond everything we need, the reporting is extremely comprehensive and most importantly, none of our test takers have complained! The eSkill tests are very user-friendly which has increased compliance drastically. Highly recommended!
Kelli McCallion
Business Development Manager
We are provided with a wealth of varietal testing for any industry we serve. The customization of testing is limitless, allowing us the flexibility to serve our customers’ needs. We highly recommend and stand by eSkill!
Janie O. Mille
Branch Manager/Augusta, HR Consultant
The customer service was a very large part of why we switched to eSkill. From the time we first talked with Kevin Renner, we felt like we mattered. All of the people we have dealt with at eSkill make us feel like we are familiar to them. They recognize who we are and treat as a valued customer. With ProveIt, you get the large call center type service when you call. You’re a number, not a customer.
Janet Bryan
District Manager
We chose eSkill because we felt the various pricing options they presented were very helpful for our “as needed basis” and cadence of using the assessments. We have stayed with eSkill for about four years due to the importance they place on customer service and easy to use product interface. Training new recruiters on how to use the eSkill interface takes minutes.
Looking for More?
Learn about specific solutions designed for your needs, read client success stories and review integration options.
Why eSkill
eSkill provides the most relevant and valid pre-employment assessment tests for skilled jobs.
How it Works
Small business and enterprise solutions for evaluating candidates’ skills quickly, easily, and accurately.
Integrate Your System
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