Elaine M. Coffman

Senior Vice President, Human Resources,
Majorel

Have you struggled to standardize your recruiting process across multiple locations?

Have you experienced challenges getting teams across multiple locations to buy into a standard process?

Attend this complimentary webinar to learn how Elaine Coffman and Majoral leverage eSkill’s consulting and assessments to standardize and accelerate the effectiveness of their recruiting process across multiple locations across the US and around the world.

Elaine will share Majorel’s journey to improve and accelerate their recruiting effectiveness and overall candidate experience.

Elaine’s inspiring and fascinating story will equip you with valuable insights you can use to improve your organization’s recruitment process.

Takeaways

  • How to structure your recruiting process for success
  • How to get executive buy-in across multiple locations to the recruiting process
  • How to leverage eSkill assessments for a better candidate experience

Who Should Attend

  • Executives and Managers
  • Recruiting Professionals
  • Human Resources Professionals
  • Talent Professionals

About Our Speaker

Elaine M. Coffman, Senior Vice President, Human Resources, Majorel

Ms. Coffman offers more than 30 years of human resources management experience, including 22 years in the BPO environment. Before joining Majorel in October 2014, she was VP of HR for Advanced Call Center Technologies, headquartered in Berwyn, Pennsylvania.  Prior to that, she served as Vice President of Global Training and Development for iQor. In addition to her Human Resource experiences, Ms. Coffman functioned as VP, Operations, for an inbound call center project, from August 2009 to June 2011.  Before this she was Vice President, Talent for six iQor call centers.

About Majorel

We design, build and deliver end-to-end customer experience (CX) for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient, and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.

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