How to Use Basic Computer Skills Tests to Hire Better Healthcare Support Staff

Providing high-quality healthcare that results in positive patient outcomes requires an enterprise-wide effort, which includes more than just doctors and nurses. In the U.S., there are nearly 9.8 million employees in the healthcare industry, of which 5.3 million (54%) are support staff such as medical assistants, cooks, administrative assistants, customer service representatives, and janitors. Although […]

Basic Administrative Skills Tests for Healthcare Support Staff

Healthcare has always been a growing field with abundant job opportunities. This is even more valid in the wake of the COVID-19 pandemic because the healthcare industry was one of the hardest hit by the Great Resignation. Many reports show that the healthcare field lost around 20% of its workforce, including 30% of its nurses. […]

How Medical Billing and Terminology Tests Help Improve Outcomes

The U.S. has many of the best healthcare providers in the world. However, it also has worse health outcomes than many comparable countries—even with all of its highly trained physicians. According to research by the Commonwealth Fund, life expectancy for Americans is 78.6 years–over two years lower than the average for their peers. Because of […]

How to Use Skills Tests to Improve Healthcare Customer Service

Most patients see the healthcare industry as comprised of doctors, nurses, and surgical teams because these are the people with whom they have the most contact. However, while they rarely see support staff such as administrative assistants, lab technicians, medical assistants, cooks, and janitors, the people in these roles help ensure a hospital visit will […]

How to Hire the Best Medical Support Professionals

HR leaders who work for healthcare organizations say one of their biggest challenges is finding top talent for in-demand positions. This is not surprising because the healthcare industry is the fastest-growing career sector in the US. They are also focused on making good hiring decisions. According to the Deloitte 2022 Global Health Care Outlook report, […]

How Skills Tests Help You Hire Better Medical Billing Professionals

According to the US Bureau of Labor Statistics, the Healthcare sector will add 2.6 million new jobs between 2020 and 2030, making it the fastest-growing career sector in the US. Many of the new employees will be doctors and nurses, but the majority of new hires will be in medical support positions, such as medical assistants, […]

What Employment Assessments Should You Use to Hire Medical Support Staff?

The entire healthcare industry is undergoing a massive digital transformation. Some changes, like the move to electronic health records (EHRs), have been underway for decades. Others, like telehealth, were gaining acceptance but experienced a significant surge during the COVID-19 pandemic. More is expected of healthcare support staff, which means they need a wide range of […]

Basic Administrative Skills Tests to use in Healthcare Hiring

Healthcare is the fastest-growing career sector in the US. According to the US Bureau of Labor Statistics, the industry will add approximately 2.6 million new jobs between 2020 and 2030–more than any other sector. This includes doctors, nurses, and various medical support positions, such as administrative and medical assistants, health aides, and customer service representatives. There will […]

Basic Administrative Skills Tests for Healthcare Support Staff

Employment opportunities in the healthcare field are booming, and they are predicted to grow even faster in the future. According to the New York Times, health care jobs are expected to grow by more than 15%, a rate that is much faster than the average job growth rate of 4%. This number includes not only […]

How Medical Billing & Terminology Tests Help Improve Outcomes

The United States has some of the best healthcare providers in the world. Yet even with highly trained physicians, Americans suffer from worse health outcomes than many other comparable countries, despite spending more on care than any other nation. According to the Commonwealth Fund, American life expectancy is at 78.6 years, over two years lower […]

How to Use Skills Tests to Improve Healthcare Customer Service

The healthcare industry is comprised of more than just doctors and nurses. From large hospitals to small neighborhood clinics, it takes people from all walks of life to ensure patients receive the care they need in a safe, clean environment. Support staff, health aides, cooks, and janitorial staff are all part of ensuring that patients […]
1 2