Employment Tests Help NAVEX Global Improve Quality of Hire

NAVEX Global is a global leader in integrated risk and compliance management software and related professional and managed services. It provides a comprehensive suite of software solutions that automates processes, operationalizes big data, and provides real-time risk information that helps organizations manage governance, risk, and compliance.

Call Center Assessments Help CGS Improve Hiring Outcomes

Computer Generated Solutions, Inc. (CGS) delivers business applications, enterprise learning, and outsourcing services to more than 3,500 customers throughout the world in a variety of industries such as healthcare, financial services, hospitality, technology and telecommunications, retail, and fashion.

Sitel: Use Skills Testing to Assess Employees’ Reasoning Abilities

Click HERE to view Case Study. Customer overview Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training, and technology expertise to help build brand loyalty and improve customer satisfaction. The company is located in 27 countries and has more than 400 clients. Business challenge: Sitel Group needs to see the relationship between candidates’ […]

ZAPPOS: A Culture of Success Through Customer Service

Click HERE to view Case Study. Customer overview Founder Nick Swinmurn started Zappos in 1999 after his frustration with mall shopping convinced him that there had to be a better way to find the shoes you want in the color you want and in the right size. Tony Hsieh came on board and made Nick’s […]
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