Unlocking Precision: Alphanumeric Data Entry Testing for Employers

Alphanumeric data entry refers to using a computer to input information that includes numbers and letters. Professionals who input alphanumeric data typically store it in databases and spreadsheets. Their job performance is evaluated on precision (number of keystrokes per hour) and accuracy. The following are the criteria HR professionals and hiring managers look for when […]

Data Entry Testing Solutions for Smart Hiring

The digital revolution has touched every industry, and computer skills are now a must-have rather than a nice-to-have qualification for many jobs. However, some jobs must still be done manually, and data entry is one of them. Data entry operators must enter information quickly and accurately and organize and manage data. So, HR teams use […]

What is a Customer Service Assessment Test?

Did you know that 93% of customers will go out of their way to do business with companies that deliver superior customer service? When you provide an excellent service experience, your customers often become loyal to your brand. In fact, 58% of customers say they would be willing to pay more for excellent service. According […]

Is Hiring with Customer Service Associate Assessments Worth It?

Almost 65% of a typical company’s revenue is from repeat business, and a 5% increase in customer retention can boost profits by 25% to 95%. Additionally, customers are 81% more likely to make subsequent purchases from your company if they had a good experience during their first interaction with your company. As businesses know, building […]

Tap into the Power of Returning Customers by Hiring with Customer Service Assessment Tools

The success of your business is highly dependent on repeat business and customer loyalty. Almost 65% of a company’s business typically comes from repeat customers, and even a 5% customer retention increase potentially boosts profits by 25% to 95%. When you provide exceptional service, clients are more likely to become loyal to your brand. According […]

A Key Business Investment: How to Select the Best Sales Aptitude Test for Hiring

Hiring top-quality sales representatives is critical for business success, which is why U.S. businesses spend $800 billion annually on sales compensation and commissions and $15 billion on sales training. Sales managers hate hearing that a top-performing representative is leaving because they know it could impact client relationships. They lose the sales rep’s talent, product expertise, […]

Why More Businesses Use Employment Assessment Testing to Scale and Grow

The skills and aptitudes employees need to succeed and businesses need to scale and grow are changing at an ever-increasing rate. As a result, technological advances like automation and artificial intelligence (AI) have caused a skills gap and changed how companies hire. According to the World Economic Forum, over half of employees will require significant […]
1 2 3 4 83