Employee morale is crucial to workplace culture, engagement, and business performance. Providing ample opportunities for upskilling and training is an excellent way to improve morale and build a motivated, dedicated workforce.
According to a recent LinkedIn survey, 94% of employees surveyed say they would remain with an organization longer if offered the chance to improve their abilities and learn new skills.
Upskilling and Training
If you think upskilling and training are analogous, you are not alone. However, they have different goals and produce different outcomes.
What is Training?
Training refers to any activity that helps an individual or group of employees acquire new knowledge or improve existing skills. For example, a manager might recommend training for a good customer service representative (CSR) who needs to enhance multi-tasking skills. The same manager could schedule training for a group of CSRs assigned to work with a new client. Department or company-wide training can also be scheduled to train staff on new software or procedures.
What is Upskilling?
The definition of upskilling means helping employees learn new skills to improve performance in their current jobs and does not involve changing career goals. For example, an accounting manager who uses Microsoft Excel might need to learn a new process to integrate financial information with data generated by new operations management software.
Upskilling or Training: Which is Better?
When it comes to upskilling and training employees, there is no right or wrong answer about which is better. It depends on what you want to accomplish. These are common reservations organizations have about training.
The Case for Upskilling Your Employees
Organizations are often more receptive to upskilling employees because they can see immediate results. Upskilling helps employees do their current job better and more efficiently. According to a Capgemini Research study, upskilling your employees can shift their focus to activities that contribute to business growth, which improves organizational output. These are other reasons why you might opt to upskill your employees.
Investing in employee growth through upskilling demonstrates your commitment to their success. This ultimately translates to better morale, engagement, innovation, and business results and makes learning a workplace priority.
Upskilling and Training Throughout Your Organization
Employees are your most valuable asset. Investing in your people’s growth is an investment in your organization’s future. Upskilling shows you want to unleash their full potential while empowering them to chart their own development path. You will also improve engagement, retention, and performance through strategic upskilling.
Do you want to learn how upskilling and training can help you improve employee morale? Contact us to request a demo.