Scaleworks Acquires Leading Pre-Hire Assessment Platform eSkill, Appoints New CEO

Acquisition Sets Stage for Accelerated Growth and Innovation in Talent Assessment Technology SAN ANTONIO, July 18, 2024/ — Scaleworks, the B2B SaaS-focused venture equity firm, today announced its acquisition of eSkill, a pioneer and global leader in online employment skills and behavioral testing. Scaleworks’ investment and partnership will accelerate eSkill’s strategic roadmap, enable product innovation, […]

Reskilling for Success: Adapting Your Workforce to the Challenges of Tomorrow

Upskilling and reskilling have become popular workforce development strategies because businesses are having difficulty recruiting qualified employees. The worldwide talent shortage is part of the reason hiring has become more challenging. However, the main reason is we have a massive skills misalignment because applicants do not have the skills companies need. Companies worldwide report having […]

Upskilling Your Employees: A Step-By-Step Guide for Success

Organizations need to hire top talent to fill critical job roles. However, this has become increasingly difficult. One reason is we are experiencing a global talent shortage, but the main reason is we have a huge skills “misalignment” because applicants do not have the skills employers need. Around 10 years ago, many organizations upgraded technology […]

A Comprehensive Roadmap for Upskilling Your Team

Upskilling has become a hot topic worldwide. Technology is constantly evolving, and the marketplace has become extremely competitive. So, organizations must provide employees with the resources to update their skills. Multinational giants like Verizon, McDonald’s, Google, Wal-Mart, and Marriott International have invested billions in upskilling programs to help staff members learn new skills, improve existing […]

Unlock the Power of Upskilling: A Guide

As a business leader, you need to hire skilled talent. However, if your company is like most, your HR team finds it challenging to recruit qualified candidates to fill critical jobs across your organization. The worldwide talent shortage is part of the reason hiring has become more difficult. However, the biggest problem is a massive […]

Mechanical Knowledge and Predicting Success in Technical Roles

Hiring teams are finding it challenging to recruit qualified technical talent. Companies have upgraded technology and implemented digital transformation initiatives. Applicants’ skills have not kept pace, and the result is a skills mismatch that affects virtually every industry. Since hiring has become so competitive, organizations have implemented employment testing solutions and use mechanical reasoning tests […]

Mechanical Comprehension and Key Indicators of Workforce Performance

The hiring environment has become very challenging during the past few years. According to a National Association of Manufacturers (NAM) survey, 65% of business leaders say attracting and retaining qualified employees is one of their toughest business challenges. Another NAM study forecasts that by 2030, 2.1 million manufacturing jobs will not be filled due to a […]

Mechanical Aptitude Tests: A Powerful Tool for Recruiting Top Candidates

Businesses are struggling to recruit technical talent. Applicants’ abilities have not kept up with technological advancements, and there is a shortage of qualified applicants for many jobs. According to the National Association of Manufacturers (NAM) survey, 65% of business leaders say attracting and retaining top employees is one of their top business challenges. Another NAM […]

What is a Customer Service Assessment Test?

Did you know that 93% of customers will go out of their way to do business with companies that deliver superior customer service? When you provide an excellent service experience, your customers often become loyal to your brand. In fact, 58% of customers say they would be willing to pay more for excellent service. According […]

Is Hiring with Customer Service Associate Assessments Worth It?

Almost 65% of a typical company’s revenue is from repeat business, and a 5% increase in customer retention can boost profits by 25% to 95%. Additionally, customers are 81% more likely to make subsequent purchases from your company if they had a good experience during their first interaction with your company. As businesses know, building […]

Tap into the Power of Returning Customers by Hiring with Customer Service Assessment Tools

The success of your business is highly dependent on repeat business and customer loyalty. Almost 65% of a company’s business typically comes from repeat customers, and even a 5% customer retention increase potentially boosts profits by 25% to 95%. When you provide exceptional service, clients are more likely to become loyal to your brand. According […]
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